Guides
Guides for courier and logistics agencies
Straight answers to the problems that cost Indian courier agencies money every month.
How to reduce RTO: a practical guide for courier agencies
Why parcels come back, and the checks before dispatch, in transit and on every NDR that cut RTO for courier agencies and D2C shippers in India.
Courier weight discrepancy: how to catch and dispute carrier overbilling
Why carriers bill a higher weight than you declared, how to prevent it, how to catch it on every invoice, and how to dispute it with evidence.
GST on courier services: rate, SAC code and invoicing for agencies
GST on courier services in India explained for courier agencies: the 18% rate, SAC code 996812, place of supply, input tax credit, invoices and e-way bills.
How to start a courier business in India
The three courier business models in India, the registrations you need, how to set rates and margins, how to win first clients, and the mistakes that sink new agencies.
COD remittance and reconciliation: a guide for courier agencies
How cash on delivery money moves from the receiver to your bank, what a COD remittance cycle is, and a step-by-step way to reconcile every COD shipment.
Courier rate card: how to price courier services
How to build a courier rate card: zones, weight slabs, volumetric weight, fuel, COD and ODA surcharges, and how to set a margin over your carrier's cost.
E-way bill for courier shipments: when you need one and who makes it
When a courier shipment needs an e-way bill: the ₹50,000 limit, who generates it, Part A and Part B, validity by distance and what to check at booking.
How to get clients for your courier business
Where a courier agency finds business clients: which businesses ship every day, how to reach them, how to quote, and how to keep them once they start booking.
How to choose courier management software in India
A buyer's checklist for courier management software in India: the four types of tool, the features that matter, pricing models and questions to ask on a demo.
Courier management software vs shipping aggregators: which do you need?
Shipping aggregators sell shipping to online sellers. Courier management software runs an agency's own business. How they differ, and which one you need.
Courier and logistics glossary
AWB, NDR, RTO, POD, ODA, e-way bill and more, in plain English.
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