Guides
Guides for courier and logistics agencies
Straight answers to the problems that cost Indian courier agencies money every month.
How to reduce RTO: a practical guide for courier agencies
Why parcels come back, and the checks before dispatch, in transit and on every NDR that cut RTO for courier agencies and D2C shippers in India.
Courier weight discrepancy: how to catch and dispute carrier overbilling
Why carriers bill a higher weight than you declared, how to prevent it, how to catch it on every invoice, and how to dispute it with evidence.
GST on courier services: rate, SAC code and invoicing for agencies
GST on courier services in India explained for courier agencies: the 18% rate, SAC code 996812, place of supply, input tax credit, invoices and e-way bills.
How to start a courier business in India
The three courier business models in India, the registrations you need, how to set rates and margins, how to win first clients, and the mistakes that sink new agencies.
Courier and logistics glossary
AWB, NDR, RTO, POD, ODA, e-way bill and more, in plain English.
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